City of Ottawa
Fenix was engaged to study the overall effectiveness of the Ottawa 20/20
website by analyzing all online activity as well as offline events that drove traffic to the website or used the site as a tool in any way. Our report pinpointed successful strategies, features and identified areas for improvement as Ottawa 20/20 moves forward.
Based on our work, Fenix was subsequently retained to provide further consulting services to the City of Ottawa, including the creation of a framework for the city's e-democracy toolkit. |